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Conditions of Use |
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Responsibility
Stefany, Inc. is not directly and / or indirectly, responsible for any loss or damage, arising from the sale of goods and services proposed in the catalogue published on the site shop.stefany.it, including delayed and / or non-delivery of the product, nor for correspondence of goods with specifications published on the site, nor for any other fact that can not be directly chargeable to Stefany, Inc.
Technical Information
The technical information included in the website shop.stefany.it, are derived from information published by manufacturers of goods in our catalogue. Stefany Inc., therefore, reserves the right to change / adapt technical and dimensional information of the product shown in its catalog, as will be communicated by the producers, even without notice.
Products Availability
Since the possibility to place an on-line order through the shop.stefany.it site, modifies the availability of the product in real time. In the catalogue published on the site shop.stefany.it, Stefany, Inc. does not guarantee the certainty of allocation of goods ordered.
Risk and Property
Upon delivery of goods, the customer must verify the integrity of packages and its quantitative and qualitative correspondence with what indicated in the accompanying document (Invoice). In case of discrepancy, this must be reported on the same document accompanying and reported within seven days by fax, e-mail or Registered Mail to Stefany, Inc. Despite the packaging integrity, the goods must be verified within 10 days from receipt. Any hidden anomaly and/or defect must be reported in detail, by fax or e-mail. Any complaint over these terms, will not be taken into account. For each statement, the customer assumes full responsibility for what is said.
Orders
Orders are accepted via the Internet or via fax: (00)39 0817733056 or by phone at (00) 39 0817733056. The customer who sends the order via the Internet will receive, at the end of the procedure, a statement of confirmation order, via e-mail, with an indication of the order number; in the event that, after submission of the order, the order number does not appear in few minutes, the proposal has to be intended as not accepted, in any operation of law, even though for accounting, administrative or lack of product reasons.
Prices
All prices into the site, in the column shall be construed prices VAT included. Prices can be modified at any time without notice.
Right of cancellation of orders
The customer may request the cancellation of the order and the Stefany, Inc. reserves its right of accepting the cancellation. Cancellations must be in writing, via fax or email, to the addresses listed at the bottom of the present, not later than 10.00 am on the first working day following the day on which was forwarded the order. If the goods have already been ordered by Stefany Inc. to its supplier, Stefany Inc. may not accept the cancellation. In the event of termination or cancellation of order by the customer is due to our company a lump-sum compensation amounting to 30% of the total price of the order, unless specific requests higher if the amount of damage, resulting in our company consequence of termination or cancellation of the order, exceeded 30%.
Return Policy
In the event that the customer is not satisfied with the products purchased, is entitled to exercise the right of withdrawal from part or all goods be passed without any penalty and without the need to specify the reason, under . 5 D. Lgs. 185/99. To return the goods must communicate such determination no later than 10 working days from receipt of the products purchased. The notification must be made by registered letter with acknowledgment of receipt addressed to: Stefany, Inc. Via Einaudi, 22 80040 Volla Naples - or via e-mail or fax, to be confirmed within 48 hours by registered letter with acknowledgment of receipt sent to the same address, and specify the products purchased, the serial number on and willingness to withdraw from. The sales of Stefany Inc. will respond by e-mail giving permission to made goods. The shipment of products must be returned within 20 working days from the moment Stefany Inc. authorized the rendered, can be done by any means chosen by the customer, but it is advisable Post Recommended. However Stefany Inc. will not accept under any circumstances shipments return to port assigned or cash unless expressly authorized. Shipping costs will therefore be borne by the customer. Once we receive the goods covered by the withdrawal Stefany, Inc. provide timely, and in any event within 30 days of receiving the letter of withdrawal from the repayment of amounts paid for the purchase of products. Caution: Do not be accepted for replacement: - Heads worn or washed - Heads damaged due to improper treatment reviews - parcels returned cash or in port assigned.
Arrangements for Reimbursement
Once Stefany Inc. accepted the withdrawal will not later than 30 days to make the refund by bank transfer to the customer. For this reason, the customer must provide the bank on which to obtain the subsidy, Istituto Bancario, agency, ABI Code - CAB - Number of Account dell'intestatario invoice. * If the intestatario invoice object of pursuit of Withdrawal did not own bank, can provide those of a family member or acquaintance making explicit mention of authorization Stefany, Inc. to accredit the amount on such bank by fax at number: 0817733056 or via e-mail to: info@stefany.it
Law and Jurisdiction
For civil disputes the territorial jurisdiction of the court is absolutely the place of residence or domicile of the consumer, if located in the territory of the Italian State.
Billing
For every order made on the site www.shop.stefany.it accompanying invoice is issued, when you can indicate a different address dall'intestatario shipping invoice. In the event that the customer uses the right of withdrawal we will issue credit note in whole or in part. The Stefany Inc. reserves, in its sole discretion, the right not to proceed with the shipment of goods, even after accepting the order, to customers who prove outside exposure, or with outstanding or in litigation.
Stefany s.r.l.
Email: info@stefany.it
Fax: 0817733056 |
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